Refund & Exchange
Meerak Exchange Policy – Ensuring the Perfect Fit
At Meerak, we strive for your complete satisfaction. Our Exchange Policy is designed to make sure your shopping experience is as delightful as possible.
Easy Exchange
● Expect the refund/exchange process to wrap up within 14 days
● To swap sizes, shoot us your request within 5 Days of delivery at meerakpkofficial@gmail.com or customercare@meerak.pk
● Ensure the product is in its original condition
● Customers shall cover the return-related delivery charges.
● No exchange/return/ refund on special & discounted prices.
3. Unworn and Unused: The item you wish to exchange should be in the same condition that you received it, unworn or unused, with all tags intact, and in its original packaging.
4. Non-Returnable Items: Please note that certain items cannot be exchanged, including customized articles (custom-sized articles) and service charges (such as priority stitching).
5. Shipping Costs: Shipping costs are non-refundable and won't be returned.
Faulty Articles:
1. Complain Period: Complaints about faulty articles must be raised within 5 days of delivery. After that, complaints cannot be entertained.
2. Contact Us: If you believe you've received a faulty item, please contact our customer care through social media or email us at meerakpkofficial@gmail.com.
Return Address:
To initiate an exchange request, please fill out the form at (CLICK HERE). Returns should be sent to Factory 2 HM street Near Aramco Petrol Pump Next to Sufiabad 18 KM Ferozpur Road Lahore
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Meerak Refund Policy – Your Peace of Mind Guaranteed
At Meerak, we're committed to your satisfaction. Our Refund Policy ensures a smooth process if you choose to get your money back.
Eligibility for Refund:
Here's what you need to know about our refund process:
1. 14-Day Return Period: You have 14 days from the date of delivery to decide if your purchase meets your expectations. If it doesn't, you're eligible for a refund.
2. Unworn and Unused: The item you wish to return should be in the same condition that you received it, unworn or unused, with all tags intact, and in its original packaging.
3. Full Refunds: If you opt for a refund, you'll receive a 100% refund on the purchase price, inclusive of taxes and any shipping fees you might have paid.
4. Swift Processing: We're committed to swift processing. Anticipate your refund within 14 business days from the date we receive the returned item. Please remember it can take some time for your bank or credit card company to process and post the refund too.
5. Non-Returnable Items: Certain items cannot be refunded, such as customized articles (custom-sized articles) and service charges (such as priority stitching).
6. Shipping Costs: Shipping costs are non-refundable and won't be returned.
Faulty Articles:
1. Complain Period: Complaints about faulty articles must be raised within 3 days of delivery. After that, complaints cannot be entertained.
2. Contact Us: If you believe you've received a faulty item, please contact our customer care through social media or email us at meerakofficial@gmail.com.
Return Address:
To initiate a refund request, please fill out the form at (CLICK HERE). Returns should be sent to Factory 2 HM street Near Aramco Petrol Pump Next to Sufiabad 18 KM Ferozpur Road Lahore.
We hope these policies provide you with clarity and confidence when shopping with Meerak. If you have any inquiries or need assistance, our welcoming customer support team is ready to assist.